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About Thompson

What makes a hotel a Thompson? Each is a destination for those who have arrived, but are nowhere near finished. A boutique hotel for those who do not think small. A luxury hotel for those who know that downtime requires as much due diligence as uptime. Thompson knows.

Where you’re a resident, rather than a traveler, you become a catalyst to the local culture. Earning a voice in a great neighborhood is Thompson’s passion and purpose. And because each property is absolutely a product of its environment, we contribute to our communities and count our neighbors among our guests.

Where discovery is a springboard for the imagination, Thompson reflects our locales in the culinary realm, as well—from select house-made ingredients, to local artisanal finds and fresh talents. Like the 2013 James Beard Outstanding Chef Paul Kahan, who opened Thompson Chicago’s Nico Osteria. And London chef and author Sophie Michell—currently Britain’s youngest female executive chef—who has taken the helm at Belgraves.

Where design is an ethos, rather than a rulebook, you’ll find Thompson has also hand-selected the likes of Yabu Pushelberg, Gachot Studios, Tara Bernerd, Studio Gaia, II by IV Design and Jim Walrod to create energy out of the inanimate, and an anticipation of the unexpected.

See what awaits…


Accessible Rooms

Accessible rooms for guests with a disability are available at nearly all our hotels. Accessible hotel rooms and facilities may include:

- Braille signage on guest room doors
- TTY Kits available upon request
- Guest Service Directory, menus and other literature available in large print
- Braille symbols in elevators
- Bathtub benches and grab rails
- Roll-in showers
- Wheelchair accessible: doors, sink/vanity and towels racks, climate controls, peepholes, and closet poles

To book an accessible room, please contact the hotel directly:
Gild Hall: 212-232-7700
Smyth TriBeCa: 212-587-7000
Hollywood Roosevelt: 323-466-7000
Thompson Chicago: 312-266-2100
Thompson Toronto: 416-640-7778
Belgraves: +44 (0) 20 7858 0100


While most of our successful managers have had significant luxury hotel experience, the most important thing to understand about us as an employer is that we're principally about sensibility and culture. We're looking for professionals who can quickly apprehend and perpetuate that culture. It's a culture that encompasses great design and superlative service, the cool to deal with the latest minted celebrity and the graciousness to treat a late check-in like a superstar. We want people who have a passion for service, but who best express that belief in an atmosphere of spontaneity and authenticity.


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