Hidden below the lobby on our lower ground floor is Thompson LES’s exclusive 1,200 square foot fitness and renewal center, available to guests only. Fitness and sauna facilities are available 24 hours a day, seven days a week. Advance appointments can be scheduled with the concierge.
Scheduling spa appointments at least one hour prior to your arrival is recommended, as therapists are called in upon request.
The Spa Level is located directly below the hotel lobby, and may be accessed via the middle elevator using your guest room key.
PAYMENT & GRATUITY
Appointment charges will be applied to your hotel bill. Discretionary gratuities are not included in our pricing.
ARRIVAL & CHECK IN
IN-SPA | check in at the concierge desk, on the ground floor
IN-ROOM | We will call to announce the arrival of your therapist.
LATE ARRIVALS | Please be advised that in the case of late arrival, treatments may be shortened to honor a following guest. Honoring full treatment for late arrivals may increase pricing.
For full refund or accommodations, cancelations and changes must be made by 7PM the evening prior to your appointment. Failure to give sufficient notice will result in a 50% charge. Cancellations or changes with less than 4 hours notice, or a no-show, will result in a full charge of fees.
DUETS & GROUPS
Our Spa treatment room is designed as an individual retreat, however for duet or group services, we can extend the use of hotel suites, based on availability.