Thompson Hotels celebrates individuality and is committed to creating exceptional experiences for all our guests, including those with disabilities. We aim to provide a smooth and seamless experience on our websites.
Thompson Hotels bases our web accessibility standards on the Web Content Accessibility (WCAG) 2.0, levels A and AA.
Our work will provide our guests with accessible content and a meaningful digital experience. We are providing more accessible web content through:
- Staff and resources that focus on digital accessibility
- Performing accessibility testing and analysis of new and updated web content along with outside support on a regular basis
- Training our web content teams and requiring our partners to make accessible design and development a fundamental element of all web content
- Including accessibility analysis when we procure third party systems or upgrades to existing systems
Our goal is to surpass the expectations of all our guests. We welcome your feedback and encourage our guests to provide comments in the following ways:
For technical accessibility issues, contact our support team. Call 800-323-7249 or 402-592-6465
Please send any comments or questions to the address below:
Hyatt Hotels & Resorts
Attn: Consumer Affairs
9805 Q Street
Omaha, NE 68127
Last updated: March 15, 2018