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Travel Alert: COVID-19 Update >

  • Face Coverings - See Hyatt’s Global Care & Cleanliness Commitment policies here.
  • Travel Alert: COVID-19 Update >

  • Face Coverings - See Hyatt’s Global Care & Cleanliness Commitment policies here.
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    Covid-19 Travel Updates: The safety and wellbeing of our guests and colleagues is always a top priority. In light of COVID-19 and for precautionary measures, the following services and facilities will be impacted. For inquiries, please contact the hotel directly.

    • Click here to learn more about the new Covid-19 testing travel requirements and our commitment to your safety as well as the sanitization measures implemented at Thompson Playa del Carmen.
    • Limited service available: Food service, Bar service, Fitness center, Pool
    • Face coverings: Required in hotel indoor public areas and when moving around in outdoor areas.
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