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Travel Alert: COVID-19 Update >

  • Face coverings: Required in hotel indoor public areas
  • Government mandate - This location may have COVID-19 travel restrictions in place including national, local and health advisories and requirements. Learn more.

Travel Alert: COVID-19 Update >

  • Face coverings: Required in hotel indoor public areas
  • Government mandate - This location may have COVID-19 travel restrictions in place including national, local and health advisories and requirements. Learn more.
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FREQUENTLY ASKED QUESTIONS

MAP & DIRECTIONS

How do I get to the Hotel?

For a map and directions, click here.

GENERAL

What is check-in/check-out time at Thompson Chicago?

Check in time at Thompson Chicago is 3 p.m.; check out is 12 noon.

Do you allow smoking on property?

Thompson Chicago is a non-smoking hotel.

Do you allow pets?

Thompson Chicago is a pet-friendly hotel. Learn more.

How much do you charge for high speed/Wi-Fi Internet access?

Our basic Wi-Fi is complimentary to all guests throughout the hotel. Upgraded Wi-Fi is available in-room beginning at a rate of $9.99.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Our fitness center is available 24-hours and includes cardio machines, spinning machines and free weight machines.

Do you have a business center?

Our business center is available 24-hours with a printer.

Do you have a pool?

We do not have a pool.

Do you have a spa?

We do not have a spa.

Do you have a fax number?

312.266.2103

PARKING

Do you have onsite parking? How much is parking? Is it included in my room rate?

Please note, valet parking in temporarily unavailable. Self-park options nearby are located at 1030 North State Street and 900 North Michigan Avenue. We also suggest using Spot Hero to secure in advance.

RESTAURANT

What is your restaurant’s cuisine?

Nico Osteria – features Italian-seafood inspired.