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FREQUENTLY ASKED QUESTIONS

MAP & DIRECTIONS

How do I get to the Hotel?

For a map and directions, click here.

GENERAL

What is check-in/check-out time?

Check-in time is 3 p.m.; checkout is 12 p.m.

Do you allow smoking on property?

We allow smoking in public areas at The Cape.

Do you allow pets?

The Cape is a pet-friendly hotel. Pets are allowed for an extra charge of MXN 1700 per pet, per stay. 1 pet up to 50 lbs allowed; restrictions apply.

How much do you charge for high speed/Wi-Fi Internet access?

Wi-Fi is complimentary to our guests throughout the hotel.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Yes. The hours are from 6 a.m. to 8 p.m. 7 days a week. We offer Life Fitness treadmills, static bike, dead weights, a TRX machine and yoga/pilates room.

Do you have a business center?

We do not have a business center.

Do you have a pool?

Yes. We have two outdoor swimming pools.

Do you have a spa?

Yes. We have Currents Spa offering ocean-view cabanas for al fresco treatments, hot and cold plunge pools, a steam room, sauna and an intimate couples treatment room with rain showers and private pool.

Do you have a fax number?

We do not have a fax number.

PARKING

Do you have onsite parking? How much is parking? Is it included in my room rate?

Yes, onsite parking is complimentary.

RESTAURANT

What is your restaurant’s cuisine?

Manta - conceived by chef Enrique Olvera, Manta celebrates Pacific coasts traditions taking inspiration from his native Mexico as well as Peru, Japan and beyond.

The Ledge - contemporary Mexican dining serving breakfast, lunch and dinner.