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FREQUENTLY ASKED QUESTIONS

MAP & DIRECTIONS

How do I get to the Hotel?

For a map and directions, click here.

GENERAL

What is check-in/check-out time?

Check in time is 3 p.m.; check out is 12 noon.

Do you allow smoking on property?

The Gild Hall is a non-smoking hotel.

Do you allow pets?

We welcome your pets. Cleaning fees may apply.

How much do you charge for high speed/Wi-Fi Internet access?

Our basic Wi-Fi is complimentary for up to two devices per room. For high speed Wi-Fi, up to eight devices, there is a supplement charge of $19.95 per 24 hours.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Our three fitness rooms each have one elliptical, one treadmill and free weights. They are accessible with your room key 24 hours a day. Please ask the front desk about our local gym partners!

Do you have a business center?

Business center services are provided by the Front Desk.

Do you have a pool?

Gild Hall does not have a pool but we can always help you find one!

Do you have a spa?

We do not have a spa in the hotel but our front desk is always happy to assist with spa appointments in the local area and other concierge services.

What's included in the Destination Fee?

To enhance your stay, a destination fee of $22.89 (subject to change) will apply to each night of your stay at Gild Hall, a Thompson Hotel, to provide you with the following services:

Premium Wi-Fi
Glass of Prosecco upon arrival
Local phone calls and 800 access
Access to fitness center and business center
Use of vintage-inspired Pure Cycle bicycles
Discounted day passes at New York's Crunch Fitness
30% off curated Gallery Tours at local museum Heart for Art
15% off NYC Photo Journeys, guided tours with professional photographer, includes edited keepsake digital images

Do you have a fax number?

212.425.0330

PARKING

Do you have onsite parking? How much is parking? Is it included in my room rate?

We can valet your car for $55 per 24 hours for a sedan, or $65 per 24 hours for an SUV or oversize vehicle. We do not offer self parking.

RESTAURANT

What is your restaurant’s cuisine?

Felice Ristorante – a Tuscan Italian restaurant

What are the hours of the restaurant/bar/lounge?

Felice Ristorante

Hours of Operation: Monday – Sunday
6.30 a.m. and kitchen stays open until 10.30pm.
Room service starts at 6.45 a.m. – 10.30 p.m.

La Soffita

Hours of Operation: Monday – Sunday
7:30 a.m. – 10:30 p.m.